Identifying the detail behind business challenges and finding solutions.
Know your business – Grow your business
Supporting people as your business changes
Smart Tips Consultants specialises in identifying the strengths and weaknesses in your business, developing robust plans for success, and supporting the implementation of change.
You need to grow your organisation to reach new hearts and minds, whether that’s discovering the next wave of talent or educating the rest of us.
How can you achieve this in an environment where funding for many bodies is significantly reduced and revenues are at levels seen over eight years ago?
Through working with many organisations in your sector we’ve seen the best, and the not so great, ways of doing things. We understand what makes organisations different and we always apply cutting edge knowledge, gained at some of the world’s most sophisticated businesses, to help you quickly grow whilst still remaining true to your mission.
“Our industry-leading approach delivers accurate, metrics-based analysis of complex organisations. We work with all your management and staff to understand and document how they do their day-to-day jobs, allowing us to provide an independent, external perspective on where improvements could be made.
Working with Smart Tips Consultants was an absolute pleasure, it took them no time at all to grasp our business needs, cut through the surface of the issue and deliver a solution that is now being used in multiple areas of the business.”
Business Analysis Consulting Services
Pain Points Analysis
Anything that impedes the day-to-day running of your business can be considered a pain point. You may be aware of yours already; you may consider them superficial. But the fact is that even the smallest looking problems can become serious over time, damaging your productivity and affecting your bottom line.
At Smart Tips Consultants, our consultants will review the way your company works from end to end. They will interview your key stakeholders to learn about the challenges you face now and are likely to face in the future.
We will identify your business pain points and their root causes, developing sustainable solutions that will support your business and promote future growth.
Our solutions can be disruptive, requiring changes to your existing ways of working. But whatever we recommend – be it a technology solution or a change in procedure – we know that behind every problem is an opportunity and we’ll work with you to find and act on yours, developing solutions based on your suggestions and our knowledge.
Data Quality Assessment
If your data is not routinely monitored and quality checked, then the consequences can be messy. Our data quality assessment team can banish those problems by offering an objective view of the issues affecting your business, making sure the right data is being captured and reported against.
We’ll sit down with your key stakeholders to establish what is going wrong and why. We will
It may be necessary to look at other business process improvements,
Good quality sales data should be like
Understanding data quality is critical to your long-term success in business.
As Is and To Be Analysis
When you’re looking to reinvent or
Our people will conduct a review of your existing processes, working with you to understand the technology you are currently using, the teams involved, the way in which your business is structured and how it operates now.
Documenting your current business state provides an essential foundation from which to build new enhancements or make business process improvements.
We are then in a position to begin the more detailed work of establishing your key business objectives and expectations, as well as the scope of your requirements. At the same time, we’ll make sure your objectives are realistic and workable, precisely targeted and clearly communicated, with the full support of your key stakeholders.
Enabling Technology Implementation
A good business analyst can make the difference between success and failure on a complicated software implementation project.
We’ll work with your key stakeholders and executives to formulate the business vision for your project, identifying the requirements, communicating them to your
With considerable experience of managing business change projects, our consultants will make sure your new technology assets are properly implemented. We’ll also coach and support your users on the new processes and other changes.
Requirements and User Story Definition
User stories provide a snapshot of a requirement which a user must complete – whether that person is an administrator or a customer – and these stories are revisited regularly, with a view to constant incremental improvement.
Stories traditionally take the form of index cards – or perhaps Post-It notes – that can be seen by team members at all times, inviting constant revision and scrutiny, to the satisfaction of your stakeholders and execs and the achievement of your business goals. In larger businesses, it’s normally best to use a digital tool to hold stories.
Smart Tips Consultants can help you explore the value of user stories and requirements – and support you as you design them in the drive towards business improvements.