You've got your process map, now what?
How to make your process mapping work for your business.
So, you’ve completed your process mapping, but how do you turn it into real benefit for your business? Many
A large media
Why this happens
Process mapping must be developed as part of the whole system. It needs to be treated as a living, changing entity – one that needs caring for and updating as the business moves forward. It’s critical to
Success depends on:
- Having a clear view of the processes ‘as is’ and how they need to change – together with what’s needed to make this change happen
- Using the right level of
expertiseto ask the right questions, listen and understand the requirements and prioritiseactions
- Feeding the actions for the process change requirements into the process itself
- Making sure the use of data is defined by the process
- Making sure the process followed starts with the business strategy, considers the most important scenarios, user
storiesand user data
Ensuring that the work will give you a clear and accurate view of what’s happening in key scenarios within the business, will enable you to enhance the customer experience and make lead to cash easier and faster.
The next step? Talk to an expert
Get in touch with us to find out how to make your process mapping work for your business!