Struggling with a lack of quality data

Struggling with a lack of quality dataThe practical steps you can take to solve bad customer data problems. We’ve blogged before about the importance of customer data in business – but good product data is every bit as important, helping you improve the...

Delivering Salesforce with Agile

Delivering Salesforce with AgileAn introduction to the concepts of Agile. The underlying concepts of Agile development were first introduced by the Agile Manifesto in 2001. Here, I want to talk through how some these principles work in practice, and take you through...

Unconcious Incompetence

Unconcious IncompetenceThe relationship between skills development and self-awareness. “Ignorance more frequently begets confidence than does knowledge.” (Charles Darwin, 1871) “When people are incompetent in the strategies to achieve success and satisfaction, they...

Tips for improving your sales data

Tips for improving your sales dataA five-step process to improve your CRM system. When it comes to CRM systems, one of the biggest barriers to long-term adoption is the difficulty associated with maintaining data quality. The accuracy and the usefulness of the data...

Forecasting is key to your pipeline

Forecasting is key to your pipelineThe top and the bottom of your sales funnel working in harmony. As a consultant, it perhaps stands to reason that I’m rather keen on planning. Plans enable us to measure our performance and react quickly if we’re going...

Does your business need a health check?

Does your business need a health check?Match the capabilities of your CRM system to your business vision. It’s a very familiar story: your new CRM system promises to achieve the incredible, but your users can’t stand it, the system doesn’t do what it...