Case Studies

How leading organisations have benefited from Smart Tips Consultants agile approach and capabilities building

You've got your process map, now what?

How to make your process mapping work for your business.

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Customer visibility on tap

Tackling compliance to improve customer service.

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Mobilising a digital challenger bank

Translating a digital vision into a successful business.

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Global sales pipeline visibility

Using CRM to drive performance in global events.

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A whispered promise of success

Making sure your CRM system does what it says on the tin.

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Using agile to deliver world leading customer service

Providing exceptional customer service for a ‘digital’ generation.

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Effective customer data management

Creating sales opportunities through data insight

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Business Analysis managed service

Sourcing and onboarding suitably skilled Business Analysts.

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Balancing demand with resourcing

Professional services automation with Kimble implementation.

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Giving CRM clarity to charity

Improving CRM systems in the charity sector.

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Achieving outcomes through happy customers

Helping a client enhance their customer experience to improve L2C.

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Building a KYC managed service utility

Helping a leading Information Services company gain first mover advantage.

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Back to basics with Salesforce

Reconstructing complicated legacy Salesforce systems in the B2B marketing sector.

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Managing a CRM organisational change

Improving efficiency in the quote-to-cash process.

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Give your business a health check

Matching the capabilities of your CRM system to your business vision and your goals.

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